Managing a crisis.....the right way.

This is how they manage things in Australia. At 4 am this morning, Australia's biggest Telco, OPTUS, experienced an outage that affected ten million customers. No mobile services.

Early this morning, the Communication Minister fronted up live on National Television to tell Australians what she knows of the situation "that there is a deep fault within OPTUS that OPTUS has not been able to identify". The OPTUS CEO confirms same, and both the Minister and the OPTUS CEO inform Australians that all information about the outage will be given to OPTUS customers in a timely and transparent manner.

Note "in a timely and transparent" manner.

Maybe Malaysian politicians can learn from this.

How, when managing a crisis or a problem, they should treat the Malaysian public respectfully by sharing what they know of the situation in a timely and transparent manner. And maybe in return, the Malaysian public can begin the process of giving these YBs the 'respect' they crave.

This can start with this minister and his insistence that "PKR tidak pernah menjadi ahli Liberal International"....yes maybe PKR has not been a card carrying member of Liberal International but surely you must acknowledge that there has been ties between DSAI and his family when help was needed from LI to assist DSAI who was then being persecuted by the then Malaysian government?

Enough said.